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Past AGEWORKS Webinars

AgeWorks Webinars

ENHANCING OPTIMISM & RESILIENCE: THRIVING IN UNCERTAIN TIMES – Speaker: Sandra Summerhayes, Leadership Consultant

Wednesday May 13, 2020 – 1:00 – 2:00pm

These are unprecedented times; working from home; physical distancing or not working at all. It’s times like these that Optimism and Resilience are qualities that we need the most. In this webinar we will define Optimism and Resilience and then develop and share strategies to assist us through these difficult times.

Click here for the presentation (PDF).

CUSTOMER EXPERIENCE COVID19 PLAYBOOK. Speakers: Matt Kelly, Claude Ricks

Wednesday, May 20, 2020 – 1:00 – 2:00pm

Businesses that will survive the new reality must make short-term tactical changes while translating successful adaptations into long-term pivots for their business model. The winners will minimize losses and risk while preparing their organizations to capitalize on the economic boom that will inevitably occur. This session will help you to determine your customer’s changing expectations and their rational and emotional purchase drivers resulting from COVID19. These changes might influence how you bring your product or services to market, interact with your customers and deliver a more effective customer experience.

Click here for the presentation (PDF).

POSITIVE FORWARD MOTION IN THE COVID19 ERA. UNDERSTANDING HOW TO MANAGE EMOTIONS IN THE WORKPLACE AND LIFE. Speaker: Lesley Calvin, Leadership Development Consultant

Wednesday May 27, 2020 – 1:00 – 2:00pm

As the leader of your life, and, formally or informally, a leader in the lives of those around you, your actions and behaviours hold the key to your professional, personal and interpersonal success. This has never been as critical as it is now. Through this workshop you will understand how something as seemingly innocuous as ‘energy’ can fundamentally define how others view you, how emotionally effective you are, and gain tools to help you manage and cultivate it. Utilizing the E-Leadership Index (ELI), you will self-assess and evaluate where your catabolic and anabolic (*positive and *negative) energy is (level 1-7), explore what triggers your emotions and energy, and create concrete POSITIVE FORWARD MOTION development goals to increase your Emotional Energy Management and Emotional Intelligence (EI).

HOW TO CREATE ENGAGING AND PROFITABLE E-LEARNING PROGRAMS. Presenters: Janet Rouss and Diane Andonovski, Video Wisdom

Wednesday June 3, 2020 – 1:00 – 2:00pm

Over your lifetime, you have gained an incredible amount of knowledge. You see other people making mistakes, missing opportunities or, doing things you can help them do better.  Your wisdom can help your customers, your employees, your partners or other groups that you really care about. With physical distance growing between us all, it’s essential that you take your training online.

This workshop will give you the roadmap for e-learning success. Together we will work through the first, and most important phase of development – PLANNING! Then we’ll set you up to navigate through preparing, producing, publishing and promoting your online course. Join us to discover how you can fast track your e-learning course and get it in front of the people that need it most.

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