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Terms and Conditions

Welcome to AGEWORKS® TERMS AND CONDITIONS OF SALE

Please read the following terms and conditions of sale (“Terms and Conditions“) carefully. These Terms and Conditions govern the sale by AGEWORKS® to you of products (“Products“) and event tickets (“Event Tickets“) through the AGEWORKS website located at https://www.ageworks.co  (The “Website”).  AGEWORKS reserves the right to change these Terms and Conditions of Sale at any time without prior notice by posting changed Terms and Conditions of Sale on the Website, and you are advised to review the Website regularly for any changes. These Terms and Conditions of Sale were last updated on January 17, 2019. By placing an order through the Website, you agree to be bound by the Terms and Conditions in effect at the time of such order.

 

1. ACCEPTANCE OF ORDERS

Although every effort has been made to stock adequate quantities of the Products offered on the Website, some Products and Event Tickets are available in relatively small quantities and per-customer limits may be applied when customer demand exceeds supply. AGEWORKS may reject any order appearing to circumvent a per-customer order limit including, without limitation, where multiple orders are submitted with the same customer information.

 

2. PAYMENT BY CREDIT CARD

Payment must be made by VISA, MasterCard or American Express. Please complete the credit card section at the checkout page in full. By submitting your order, you represent that you are authorized to use the designated credit card and you authorize AGEWORKS to charge your order to that credit card. When entering your credit card information at the make payment stage, you must enter the billing address associated with your credit card. AGEWORKS reserves the right to obtain authorization from the issuer of that credit card and reserves the right to decline to accept any proposed credit card transaction.

 

3. AVAILABILITY

Every effort has been made to stock adequate quantities of the goods offered on the Website. Many of the goods, however, are available in relatively small quantities. Some items referred to on the Website may be or become out of stock.

If AGEWORKS is unable to fill an order for a Product or Event Ticket ordered through the Website, you will be notified by e-mail or telephone and any amount charged to your credit card for the Product or Event Ticket will be credited as soon as possible.

 

4. ORDER QUANTITIES

AGEWORKS reserves the right to limit order quantities. AGEWORKS may reject an order if it appears that you are attempting to circumvent an order limit including, without limitation, where multiple orders are submitted with the same customer information.

 

5. PRICING

Prices quoted on the Website are in Canadian dollars. Prices are subject to change without notice.

 

6. ERRORS

AGEWORKS attempts to ensure that the information on the Website is accurate. However, no warranty of accuracy or completeness is expressed or implied. AGEWORKS expressly reserves the right to correct errors and to change or update information on the Website at any time without notice. If a Product offered on the Website is not as described, your only remedy is to return it for a refund. In the event of an error in an order confirmation, in processing an order, in delivering a Product or Event Ticket or otherwise, AGEWORKS reserves the right to correct the error and revise your order accordingly or to cancel the order and to refund any amount charged to you. Your only remedy in the event of an error is to cancel your order and to obtain a refund.

 

7. GOVERNING LAW

These Terms and Conditions and each purchase of Products or Event Tickets through the Website are governed by, and shall be construed in accordance with, the laws of the Province of Ontario.

 

8. FORCE MAJEURE

AGEWORKS shall not be liable for any for damages caused by any delay or failure to perform its obligations where such delay or failure is caused directly or indirectly by an event beyond its reasonable control including, without limitation, (i) acts of God, (ii) natural disasters, (iii) acts of war, insurrection and terrorism, (iv) strikes, lockouts and labour disputes, (v) government orders or regulations, or (vi) shortages of goods, labour or transportation.

 

9. DISCLAIMER AND LIMITATION OF LIABILITY

Except as expressly set out in these Terms and Conditions, there are no warranties, representations or other agreements regarding the Products or Event Tickets ordered through the Website. To the extent permitted by law, AGEWORKS shall not be liable to you for indirect, special, consequential, incidental or punitive damages (including, without limitation, damages for or in relation to lateness in delivery, loss of revenue or profits, or the cost of substitute goods), arising directly or indirectly from any breach of contract (fundamental or otherwise) or from any warranties contained herein, or from any acts or omissions that may give rise to legal liability (whether in tort, including for negligence, strict liability or under any other theory of legal liability), regardless of whether or not such damages were foreseeable. In no event shall the liability of the LCBO arising out of or related to any order exceed the total amount paid by you pursuant to such order.

 

10. DISCONTINUANCE

AGEWORKS may discontinue or suspend, temporarily or permanently, any presently available Products or Event Tickets at any time without prior notice.

 

TERMS AND CONDITIONS SPECIFIC TO ORDERS FOR PRODUCTS

The Terms and Conditions in this section apply only to the sale of Products.

 

11. REFUNDS

Customers may return any product (except gift cards) that is in saleable condition to AGEWORKS provided it is accompanied by the original receipt within thirty (30) days of purchase. The Customer will be refunded in the applicable tender as used for the purchase (i.e. debit/cash purchases returned as cash, credit card purchases returned to original credit card. All product returns require the customer’s name, address and telephone number and the customer’s signature to acknowledge receipt of the refund. Refunds will not be provided to returns without a receipt.

 

TERMS AND CONDITIONS SPECIFIC TO ORDERS FOR EVENT TICKETS

The Terms and Conditions in this section apply only to the sale of Event Tickets.

 

17. LICENSE

Each Event Ticket is a revocable license to attend a particular event, and is subject to these Terms and Conditions.

 

18. FINAL SALE

Before submitting your order for Event Tickets, carefully review the event date, time, and venue. Once purchased, Event Tickets are non-refundable.

 

19. PRINTING EVENT TICKETS

You must print Event Tickets purchased through the Website. You must present a valid Event Ticket/and or identification to be admitted to the event. You will not be able to gain admission with any other form of document/proof of purchase.

 

20. SAFEKEEPING OF EVENT TICKETS

The holder of a valid Event Ticket will be able to gain admission to the AGEWORKS event. You are responsible for the safekeeping of Event Tickets. AGEWORKS assumes no responsibility for Event Tickets that are lost or stolen or copied without your authorization.

 

21. EVENT TICKET ORDER CONFIRMATION

If you do not receive an order confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, or if you are not able to print the Event Ticket, it is your responsibility to contact AGEWORKS at info@ageworks.co  to confirm whether or not your order has been received and accepted. You are the only person who may be aware of any problems that may occur during the order process. AGEWORKS will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

 

22. CANCELLED or POSTPONED EVENT

AGEWORKS, at its sole discretion, may cancel or postpone an event. Should this occur, we will attempt to contact you to inform you of the refund or exchange procedures for that event.

If an event is cancelled, and you purchased your Event Ticket through the Website, we will contact you to issue you a refund to the credit card that you used to purchase that Event Ticket.

If the event is moved or rescheduled, we will contact you to (i) issue you a new Event Ticket for the new date, time or venue or (ii) issue a refund to the credit card that was used to purchase that Event Ticket.

 

23. MULTIPLE BROWSER WINDOWS

When ordering Event Tickets using the Website, please ensure you are looking for Event Tickets and placing an order using only one browser window. Looking up Event Tickets using multiple browser windows could result in losing your Event Tickets or timer expiration.

 

24. LIMITATION OF LIABILITY

AGEWORKS may, in its discretion, accommodate special requests made at the time that an Event Ticket is purchased. However, you voluntarily assume all risks and danger incidental to the event for which an Event Ticket is issued, whether before, during or after the event, and you waive any claims for personal injury or death against AGEWORKS , management, facility, participants, affiliated entities, agents, officers, directors, owners and employees.

 

COLLECTION OF PERSONAL INFORMATION

Personal information collected on the Website is only collected when you voluntarily provide it.

AGEWORKS uses personal information about you and your use of the Website to:

  1. process, verify, and deliver your orders;
  2. to contact you when AGEWORKS deems appropriate;
  3. to track and analyze trends and patterns; and
  4. to comply with any legal and regulatory requirements.

If you have any questions concerning the collection, use or disclosure of personal information, please contact us at info@ageworks.co